Why does team work make the dream work?
Explore the concept of Smart Collaboration
Smart Collaboration can be defined as the integration of individual, specialized expertise of knowledge workers to deliver high-quality, customized outcomes on complex issues.
What are the benefits of this approach? Four particularly beneficial outcomes of Smart Collaboration are that firms:
- Inspire greater client loyalty
- Attract and retain the best talent
- Increased revenue
- Gain a competitive edge when specialists collaborate across functional boundaries
What are the common hurdles?
Everyone can agree that including expertise from across the board helps solve a problem from a 360-degree perspective… This is particularly true for Digital Transformation where complexity involves an overlap of content, people and technology. A major hurdle is therefore lack of clarity.
What leads to Smart Collaboration Success?
- A clear explanation – Defining Smart Collaboration from the get-go and setting expectations
- Leadership that sets a positive example – Smart Collaboration stands or falls with leadership behavior
- Guidelines on behavior – An organization must clearly define what behavior is (un)desirable
- Structure and processes – These should not be over-organized! Some leeway allows for trust, entrepreneurship and creativity
Ecosystem and network – Who isn’t guilty of this: We like familiarity and stick to the people that we know best. For Smart Collaboration to be effective, you need to learn about people on the other side and relate to them.
Jolanda Burgers-Pas researched Smart Collaboration and how it works in multidisciplinary teams together with Christoph Seckler. The solution design relates to strategy, leadership, culture and organization.
You can find the research article here 👉 https://lnkd.in/eD7cPEJK
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